Welcome to the Bitpace Standard Terms and Conditions (“Standard Terms”) Repository. This page provides access to the various Standard Terms governing our operations.
Please be informed that services provided by Bitpace entities are not covered by any global or domestic investor compensation programs or deposit insurance frameworks.
Rationality of Entity-Specific Terms
Bitpace operates across multiple entities, each with distinct regulatory frameworks. To ensure full compliance with local laws, we maintain separate terms for our different operating entities.
These variations also reflect the specific service models available in each region. For instance, while our international entity may offer account-based services including certain custodian functions, our Canadian operations focus strictly on an immediate-delivery basis.
Determination of Applicable Terms
The specific version of the Standard Terms that applies to your relationship with Bitpace is determined by the entity with which you enter into a Service Agreement (including merchant, partner, or OTC agreements), for which you have submitted an Application Form, or with which you are in the onboarding process or have otherwise established a client or partner status.
| Bitpace Operating Entity | Legal Document |
|---|---|
| Q500 Canada Inc. | https://bitpace.com/standard-terms-and-conditions-q500-canada-inc/ |
| Chiral Limited (International) | https://bitpace.com/standard-terms-and-conditions-chiral-limited-international/ |
| Q500 Europe EOOD / Q500 Estonia OÜ (these entities are not currently admitting new clients) | https://www.bitpace.com/standard-terms-and-conditions-q500-europe-eood-q500-estonia-ou/ |
Disclaimer for Website Visitors
This website and Bitpace’s products and services are for wholesale customers, businesses, or merchants only. We do not serve retail clients, retail holders, end-customers, end-users, or consumers. If you are a retail client, retail holder, or an end-customer/end-user of a merchant, these standard terms and conditions do not apply to you. Please refer to your agreement with the merchant instead.
The information provided on this website may be accessed globally. However, we explicitly disclaim any representation or warranty that the content or services available via our website or the sandbox environment are suitable for use or available in all jurisdictions, nor that we are authorised or permitted to provide our services to you in every location where this website can be accessed from.
If you are solely a visitor to this website and do not act as an employee or a service provider for a merchant or have been given access to the sandbox, for the duration of your status as a visitor, you acknowledge and agree that:
- The context of a section or a clause of each of our Standard Terms will determine whether that section or clause does or does not apply to you; and
- Your use of this website as a visitor is strictly contingent upon your agreement to be bound by the most restrictive terms available among those Standard Terms published on this website, to the maximum extent permitted by applicable law.
Contact Information: For queries regarding which entity governs your specific service, please contact [email protected].